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How It Works

A Clear Healthcare Flow from App Registration to Recovery

CampusCare keeps the student journey simple: verify, consult, and receive support without leaving campus unnecessarily.

Student journey

Three steps from concern to care.

1

Download & Register

Download the Alpro Clinic App and register using your university student or staff ID to unlock subsidised rates (verified by student/staff ID only).

2

Consult a Doctor

Book a teleconsultation with licensed doctors and describe your symptoms from your dorm, office, or study area.

3

Get Your Medication

If prescribed, medication is prepared and delivered directly to your campus location on the same day.

What to prepare

Verification keeps the benefit reserved for partner communities.

Students and staff should use their official institution details when registering in the Alpro Clinic App. This helps CampusCare confirm eligibility and apply the correct partner access.

  • Active student/ staff ID.
  • Current campus delivery location if medication is prescribed.
  • Clear symptom notes to help the doctor assess your concern.
Alpro Clinic App screen showing consultation options
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FAQ

Common questions about using CampusCare.

The RM29 cap covers both the teleconsultation and prescribed medication for 25+ common minor illness types, including fever, cold, flu, mild allergies, and stomach upsets.

Active students and verified academic or management staff of partnered universities and colleges are eligible after status verification through the Alpro Clinic App.

Same-day door-to-door delivery is available to campus locations for prescriptions issued during standard operating hours.

Yes. CampusCare operates through a licensed digital healthcare platform that follows data privacy and medical confidentiality requirements.